Shipped systems.
Problem, metric, result. The long write-up is one click in.
Masters
Four analytics tools disagreed about the same numbers. Now there is one set everyone trusts.
- Offer CTR — before
- 4.5%
- After
- 6.4%
Plug-and-Play Commerce Analytics
Signing up a new customer took three weeks of engineering time. It now takes two days and no engineer.
- Tenant onboarding — before
- 3 weeks
- After
- 2 days
Semantic Deduplication at Ingestion
The same story kept arriving five times over. Now it arrives once.
- Duplicate pair F1 — before
- 0.65
- After
- 0.94
Jet Tracker
Analysts spent their shifts typing up radio traffic. Now they interpret it instead.
- Segments processed / day — before
- 640
- After
- 24,000
USDDub
Dashboards were six hours behind reality. Now they are five minutes behind.
- Data freshness — before
- 6 hours
- After
- 5 minutes
Document Intelligence (OCR, Extraction, RAG)
Every invoice was read and typed in by hand. Four in five now go through untouched.
- Straight-through processing — before
- 0%
- After
- 81%
Support Ticket Triage + Auto-Routing
A third of support tickets went to the wrong team. Now it is closer to one in thirteen.
- Routing accuracy — before
- 65.3%
- After
- 92.4%
Fraud Detection Pipeline + Monitoring
Analysts spent their day on false alarms. The review queue is now a third of the size.
- False positive rate — before
- 4.1%
- After
- 1.6%
Demand Forecasting + Inventory Optimization
Planning ran on a spreadsheet and one growth rate. Stock now follows actual demand.
- Weighted MAPE — before
- 12.1%
- After
- 2.7%
Internal LLM Copilot (Policies + Tools)
Staff asked colleagues instead of reading the policy. Now they ask and get an answer they can check.
- Answer accuracy — before
- 61%
- After
- 89.2%
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